Scope
This policy applies to the ServeStation Android app and the ServeStation website. ServeStation is a business tool for restaurants. A restaurant may control the staff, menu, and order information entered into its account.
Information we collect
Account and staff information
We collect information needed to create and manage staff access, including an email address, display name, user identifier, role, store assignment, and account status.
Restaurant and menu information
We process business information that users add to ServeStation, such as store details, categories, menu items, prices, availability, and modifier options.
Order and operational information
We process order details such as items, quantities, modifiers, notes, totals, tax, discounts, fulfillment details, status, staff member, timestamps, and cancellation reasons. Orders may include an optional customer name or destination label entered by restaurant staff.
Device, session, and security information
ServeStation stores sign-in session information on the device. Our service providers may also process standard log, network, and device information needed to operate, troubleshoot, and secure the service.
Payment information
ServeStation does not collect or store full payment card numbers in the app. Payments for restaurant goods are handled by an external payment terminal or payment provider. That provider's privacy policy applies to the information it processes.
Information you send us
If you contact us, request support, or submit a form that we make available, we collect the information you choose to provide. If you join the waitlist, we store your email address so we can send ServeStation launch news and early-access information.
How we use information
We use information to:
- provide sign-in, store access, ordering, menu management, and related features;
- save and display restaurant records and order history;
- protect accounts, enforce staff permissions, and prevent misuse;
- maintain, troubleshoot, and improve ServeStation;
- respond to support and privacy requests; and
- comply with legal obligations and resolve disputes.
Retention
We keep information while it is needed to provide ServeStation and for legitimate business, security, legal, accounting, and dispute-resolution purposes. Retention can vary by record type. For example, a restaurant may need to keep order records after a staff account is removed.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No storage or transmission system is completely secure, so we cannot guarantee absolute security.
Your choices
Restaurant staff can ask their restaurant administrator to update or remove staff profile information. You may also contact us to request access, correction, or deletion of personal information associated with ServeStation. We may need to verify your identity and may retain records when required by law or for legitimate business needs.
To request account or data deletion, email arpansavani40@gmail.com with the email address associated with the account and the restaurant name.
Children's privacy
ServeStation is a business point-of-sale service and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy as ServeStation changes. We will post the revised policy on this page and update the effective date when changes take effect.
Contact us
For privacy questions or requests, contact ServeStation at arpansavani40@gmail.com.